Microsoft Outlook Introductory - 2003 or 2007 Version course available

This course aims to provide a good understanding of Microsoft Outlook. You will become familiar with the setup of Microsoft Outlook and learn how to use the address book & contacts list, along with learning how to use the email functions with efficiency and ease.


Course Outline


The Fundamentals
Using menus
Using Toolbars
Composing & sending an email
Receiving E-mail
Printing an item

Using E-mail
Specifying message options
Receiving & sorting messages
Replying to a message
Forwarding a message
Inserting a hyperlink
Attaching a file to a message
Opening an attachment
Finding & Deleting messages
Exploring the folder list

Using the Address Book
Adding new entries
Searching the address book and editing entries
Creating a distribution list
Deleting contacts and distribution list

Using the Contacts List
Adding a contact
Adding an email sender to the contacts list
Mapping a contacts address on the internet
Changing views
Using the actions menu
Printing the contacts list
Using the Calendar
Scheduling an appointment
Viewing the calendar
Setting Reminders
Configuring Calendar Options
Working with recurring appointments
Colour coding appointments
Arranging appointments and events
Viewing the task pad
Viewing Calendars side by side

Using the Task List
Creating a regenerating & recurring task
Changing Task Views
Arranging Tasks

Using the Journal
Recording items in the journal automatically
Viewing the journal
Manually creating a journal entry
Opening, Modifying, and deleting a journal entry
Creating Journal entries related to a contact
Changing journal views

Advanced E-mail features
Saving unfinished messages (drafts)
Recalling a message
Using the out of office assistant
Creating a signature
Dealing with Junk E-mail
Adding names to the blocked and safe senders list
Formatting fonts
Viewing the mail window
Changing views
Changing E-mail options
Changing Outlooks security settings

Organizing & Finding Information
Working with outlook data files
Finding Information
Using folders to organize information
Creating a folder
Renaming, copying, moving & deleting a folder
Using and creating search folders
Selecting multiple items
Flagging items
Using categories
Creating a rule by example
Creating a rule with the rule wizard
Managing rules
Filtering Information
Colour coding E-mail messages
Adding fields to a view
Creating a custom view
Closing an Outlook data file

Collaborating with other Users
Planning a meeting
Responding to a meeting request
Checking responses to a meeting request
Creating and working with group schedules
Set free/busy options and publishing your calendar on the internet
Sharing your calendar and other outlook folders
Giving delegate permissions
Taking a vote
Assigning tasks to another user
Sending a status report
Working with public folders
Replying to items in a public discussion folder

Advanced Topics
Customizing Outlooks Toolbar
Using the tools together
Sending Faxes
Manually archiving information
Retrieving archived items
Using auto Archive
Importing information
Exporting information

» Prerequisites
None

» Assessment
On completion of this course, attendees will be provided with a Certificate of Participation.

» Duration
1/2 Day - 9:00am to 12:30pm.

» Cost
$169.00 (Inc GST) per person

» Dates
Please visit our timetable for current dates.

» Registration
To register for this course please click here.

» More Infomation
If you require more infomation please don't hesitate to contact us.